ClearPlay FAQ
What is ClearPlay?
ClearPlay is a revolutionary company that has provided a new option for families to enjoy movies in their own homes without being exposed to objectionable content. ClearPlay FiltersTM are available for use with any ClearPlay enabled DVD player.
What is required to use ClearPlay?
If you would like to watch your movies with ClearPlay, you need the following: 1. ClearPlay DVD player 2. ClearPlay Filter for your DVD movie 3. DVD movie 4. A television
What is a ClearPlay DVD player?
A ClearPlay DVD player is a DVD player that has been manufactured with ClearPlay technology. ClearPlay technology allows you to use ClearPlay Filters. See what ClearPlay Players are available!
What is a ClearPlay Filter?
A ClearPlay FilterTM is a software filter for your DVD movies. Each DVD movie has a custom Filter created just for that movie. When you play a DVD movie in a ClearPlay DVD player with a ClearPlay Filter, objectionable content is omitted from viewing based on the ClearPlay Filter Settings.
How do I get ClearPlay Filters?
We offer new ClearPlay Filters through a ClearPlay Membership. With a ClearPlay Membership you have unlimited access to get new ClearPlay Filters. Different ClearPlay DVD players can access new Filters in different ways. Some players can connect directly to your phone line, and access new Filters with just the push of a button. Other players allow you to download new Filters from the internet and copy them to a USB flash drive or CD.
Does ClearPlay work on DVD movies that I already own?
Yes! ClearPlay Filters work with regular DVD movies that you rent or buy locally, including DVD movies that you may already own! Click Here to see what titles are available!
How enjoyable is a movie with ClearPlay Filtering?
ClearPlay Filters are tailor-made to preserve the entertainment value of each film. Each Filter is screened multiple times to ensure that the integrity of the plot and story of the movie are maintained.
Can I load ClearPlay onto any DVD player?
ClearPlay technology is integrated during the manufacturing process, and cannot be added to existing DVD players.
How often does ClearPlay add new Filters?
ClearPlay adds new Filters each week, including both new DVD releases as well as past Hollywood favorites. The latest DVD releases are usually ready for download within 48 hours from the DVDs release date!
Does ClearPlay take requests for new DVD movies to Filter?
ClearPlay welcomes requests. Our Filter Developers are continually working to fulfill all the requests we receive.
How can I request a new Filter?
Click the Request a Movie link on our Movie Titles page.
How long does it take for each request to be made?
We receive numerous requests from our wide range of customers. Because of the number of requests that we receive, we cannot guarantee that any individual request will be created. We refer to the requests we have received each week as we decide which new Filters to create, and prioritize them based on the number of request received, as well as the general popularity of the film.
How do you determine which new movies to Filter?
Each week our Filter Developers create new Filters based on what new DVD releases are available, what titles have been requested by our customers, and what movies are box-office favorites.
How do you determine what content to Filter out of DVD movies?
The content we Filter out of DVD movies is based on our ClearPlay Filter Settings. ClearPlay users have the option to choose which types of content are removed from DVD movies by enabling or disabling any of the ClearPlay Filter Settings.
What are the ClearPlay Filter Settings?
See What Content does ClearPlay Filter out of a movie? for the ClearPlay Auto-Load player by MaxPlay, model MP-DVD1001, and the RCA ClearPlay player, model DRC232N(S). Settings for the ClearPlay USB players coming soon!
Does ClearPlay filter the subtitles?
ClearPlay uses mutes and skips to filter out content based on our Filter Settings. We do not filter subtitles at this time, with one exception. If there is not an English audio track, ClearPlay will use skips to filter the language in the subtitles.
Is ClearPlay available outside the U.S.A.?
ClearPlay is currently available only for Region 1 DVDs that are available in the USA and Canada. We are working to make ClearPlay available in other regions of the world. If you live in a different country, and would like to see ClearPlay in your area, let us know!
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